Contact Us
Have questions about our coffee, need assistance with your order, or want to learn more about our story? We're here to help and would love to connect with you.
Email Us
Send us an email anytime. We typically respond within 24 hours.
Call Us
Speak directly with our coffee experts Monday through Friday.
Visit Us
Come visit our flagship store and roastery in the heart of Sydney.
Business Hours
Our customer service team is available during these hours.
Send Us a Message
Visit Our Store
Bruma Coffee Flagship Store
123 Coffee Street, Sydney NSW 2000, Australia
Store Hours
What to Expect
- ✓Free coffee tastings
- ✓Live roasting demonstrations
- ✓Coffee brewing workshops
- ✓Meet our coffee experts
Response Times
Frequently Asked Questions
Find quick answers to common questions about our coffee, shipping, and more.
How long does shipping take?
Standard shipping takes 5-7 business days. Express shipping (1-3 business days) is available for an additional charge. Orders over $100 AUD qualify for free standard shipping.
How do you ensure coffee freshness?
We roast coffee in small batches and ship within 48 hours of roasting. All coffee is sealed in eco-friendly packaging with one-way valves to preserve freshness.
Do you offer wholesale pricing?
Yes! We work with cafes, restaurants, and retailers. Contact us for wholesale pricing and minimum order requirements.
What makes your coffee sustainable?
We work directly with farmers, ensuring fair wages and sustainable farming practices. We're also carbon neutral and support reforestation programs in Colombia.
Still have questions? We're here to help!
Email Us Directly